The Return Policy At Crate & Barrel Explained

While Crate & Barrel is largely known for their extensive selection of high-end furniture items, they also sell a litany of non-furniture items, ranging from glasses, dishes, linens, kitchen appliances and supplies, bedding, and other miscellaneous decorative items. These items fall under their own individual return policy.

According to Crate & Barrel, all non-furniture items can be returned within 90 days of purchase. There are, of course, some stipulations within the policy. First of all, you have to provide proof of purchase upon return, which can include a traditional paper, online, or gift receipt, a packing slip, the order number, and/or a gift registry number. The item also has to be unused and unwashed. Receipts, packing slips, and order numbers will be refunded fully, and gift receipts, gift packing slips, and registry numbers will be given store credit. You can return non-furniture items either in-store or online, but you must return them to the appropriate store — you can’t return an outlet purchase to a regular Crate & Barrel, for example.

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